This comprehensive Activ® interactive multimedia program, consisting of one lesson, teaches strategic troubleshooting skills that can be applied to the analysis of problems in any type of industrial system.

This lesson teaches participants how to develop logical thinking and create a personal troubleshooting outlook that will prove valuable under any troubleshooting situation.

• Define root cause problem solving
• Define trouble-shooting
• Describe the basic steps involved in a general troubleshooting procedure
• Describe how to obtain information about a malfunctioning system
• Explain the importance of comparing the symptoms of a problem to the characteristics for normal operation
• Describe sources of information concerning normal operations
• Describe sources of information concerning the background of a problem
• State the relationship between a symptom and a cause
• Describe how to develop a trouble-shooting plan
• Describe the importance of using schematics while troubleshooting
• Describe steps necessary to repair the problem
• Describe steps that can be taken to prevent future trouble
• Explain the importance of a troubleshooting outlook
• Describe how to troubleshoot under pressure
• Describe the importance of experience in troubleshooting