iKNOW Developing Logical Thinking (Troubleshooting) |
These lessons teach strategic troubleshooting skills that can be applied to the analysis of problems in any type of industrial system. The lessons teach participants how to develop logical thinking and create a personal troubleshooting outlook that will prove valuable under any troubleshooting situation. |
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Topics:
Root Cause Problem Solving
Definition of Troubleshooting
Developing a Logical Plan
Objectives:
- Define root cause problem solving.
- Define troubleshooting.
- Describe the basic steps involved in a general troubleshooting procedure.
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Topics:
Investigate - Interview
Investigate - Inspect
Research - Technical Manuals
Research - Maintenance Records
Symptoms
Objectives:
- Describe how to obtain information about a malfunctioning system.
- Explain the importance of comparing the symptoms of a problem to the characteristics for normal operation.
- Describe sources of information concerning normal operations.
- Describe sources of information concerning the background of a problem.
- State the relationship between a symptom and a cause.
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Topics:
Evaluation
Using Schematics to Troubleshoot
Repairs
Documentation and Preventive Measures
Objectives:
- Describe how to develop a trouble-shooting plan.
- Describe the importance of using schematics while troubleshooting.
- Describe steps necessary to repair the problem.
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Topics:
Analyzing the Root Cause
Troubleshooting Under Pressure
Developing a Troubleshooting Outlook
Objectives:
- Describe steps that can be taken to prevent future trouble.
- Explain the importance of a troubleshooting outlook.
- Describe how to troubleshoot under pressure.
- Describe the importance of experience in troubleshooting.
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