Posts from February 2010

THE WINNER & NEW CHAMPION !

February 26, 2010

The arguments over “best learning medium” that readily ensue when training professionals get together are becoming commercially meaningless today. Why? Because most large, and many medium-size, companies have already decided the issue. For a variety of solid reasons, these corporations have chosen “e-Learning” as the training medium of choice — and, that’s that! The efficiencies born out of “anytime/anywhere,” reduced travel and labor savings have all pointed in one direction — e-Learning....

PICK YOUR PARTNER

February 24, 2010

Thomas Heath, writing in “The Washington Post” this week, devoted his column to a story that featured a Karen Edwards who, “reveals secrets to her sales success.” It’s a most interesting story as Ms. Edwards epitomizes much of what we have been expounding for almost a year now. Each of you needs to find a professional salesperson, whom you can trust and partner with, in order to increase the success-chances of your...

THE OPPORTUNITY DELIVERER

February 22, 2010

Without something resembling a liberal arts education, combined with an extensive vocabulary, in-depth thinking becomes restricted. Without the skills training one receives in high school and college, as well as from corporate training departments, the ability to excel in one’s chosen career becomes limited. In terms of the former, most individuals are on their own as a liberal arts education becomes more and more de-emphasized. No worry, however, for those motivated individuals...

KNOW YOUR TRAINEES

February 19, 2010

” Education for human freedom is also education for human community. The two cannot exist without each other . . . In the end, it turns out that liberty is not about thinking or saying or doing whatever we want. It is about exercising our freedom in such a way as to make a difference in the world and make a difference for more than just ourselves.” — “Only Connect . ....

SKILLS ASSESSMENT

February 12, 2010

The shortcomings of traditional methods to keep up with rapid change, as well as the demands of the global marketplace, require a more targeted approach to training. The need for a proven approach to upgrade skills within budget and just in time to achieve business success is the major challenge facing organizations today. The need to use a targeted approach to provide the right training — to the right learner — at...

DIGITIZED CD-ROM

February 10, 2010

Unlike other interactive training systems, knowledgeably-designed digitized CD-ROM training provides everything needed in one complete package. Because it is an integrated package which can be used repeatedly once purchased, it will last for many, many years — making it the most cost effective training you can purchase. Knowledgeably-designed digitized CD-ROM training is not simply an audio-visual system developed to supplant the learning that comes from reading a workbook. Rather, it is a...

ADMIN SYSTEM & LMS

February 9, 2010

When you are choosing an LMS or administrative system for your media training initiatives, flexibility is the key to the right choice. Ease of use is just as critical to its design as are power and responsiveness. Hopefully, the choice you make will have a facility-specific customization feature which will allow you, among other uses, to inventory skills procedures that are unique to some of your workers preparing to retire. You can...

BEYOND CUSTOMER SERVICE

February 3, 2010

Beware of the oft-used title — “customer service.” As practiced, customer service is merely a response department in which their sole job is to respond to complaints, error reports and other problems. What you should be looking for is a courseware vendor that practices “customer assurance” — a training vendor that is thinking “customers” from initial development through service-after-the-sale. It all starts with courseware development. And, I’m not talking about the myriad...

YOUR TRAINING PARTNER

February 2, 2010

Times are changing rapidly! In order to survive in today’s competitive world, organizations are seeking cost-effective, successful solutions to problems that affect quality and productivity. An effective training program is no longer a luxury — it is a necessity! If you are searching for a training vendor to support you with your training initiatives, here are a few things you should add to your list of qualifiers. To begin, you should be...