Posts from October 2011

THE RIGHT TRAINING PARTNER

October 27, 2011

We place so much emphasis on finding the right courseware for our employees — and, we should. But, I would suggest that it is nearly as important to partner with the right courseware supplier. Why? Because you will discover that the support you receive will be critical in determining the continuing success of your training initiatives. This blog is going to deal with what I consider the ideal courseware vendor. And, yes,...

THE FORGOTTEN END-USER

October 25, 2011

E-Learning has had the unfortunate result of taking the rich history of skills training backward! Learning has suffered just as this nation has entered its biggest need for highly skilled employees! E-Learning has derailed the wonderfully effective continuum of the videotape, interactive laser videodisc and CD-ROM successes. The buyers of technology training solutions have changed. And, in many instances, that has not been a good thing for learning outcomes. Up until the...

THE PROMISE OF TECHNOLOGY

October 18, 2011

Ever newer technology is changing the way we live in so many ways. We all sense these rapidly increasing changes and we all profit from it in ways unimagined mere decades ago. Automation and instrumentation control of processes has taken over many of our industries. Social media, tablet computers and smart phones are just a few examples of the inroads made by technology into our daily lives. My emphasis, however, continues to...

IT’S NOT AN ACCIDENT

October 13, 2011

The evolution of new learning technology adaptation has always been delayed by the do-it-yourselfers. I first saw it with the introduction of videotape training in the 1970s. “Just give an amateur employee a camera and he, too, can create a meaningful training experience.” Wrong !!! In the 1980s, the same misguided conclusions were reached when the CBT and CD-ROM technologies first appeared. Only Interactive Laser Videodisc (IVD) training skipped the intrusion of...

BUILDING A BETTER BRIDGE

October 11, 2011

E-Learning has the potential to change the world of learning. And, assuming that is a true statement, we should all look forward to the impending fall of the wall between business and education. That wall has separated the two sectors for many years, but the pressure of global economic competition is leading many to plan for that barrier’s demise. The historical separation is between business and that sector of the educational system...

TRAINING IN A TQM/JIT ENVIRONMENT

October 6, 2011

As you know, there are two operating philosophies that are common to many successful organizations—whether the enterprise engages in industrial manufacturing, service, distribution, finance or any other kind of business—Total Quality Management (TQM) and Just-In-Time (JIT). Total Quality Management seeks to develop a dedication to the customer, a predictable process of manufacturing, operations, or service, a climate in which employees strive for continual improvement and the desire to get to the root...

MYTH MAKING 101

October 4, 2011

Shades of the 1980s! Imagine my surprise when I read a long-established training vendor’s recent press release. Omitting the organization’s name, I’m going to quote from it: “(Company X) conducted a survey of its clients to determine the effectiveness of online training. Comparing over 100,000 pre- and post-test scores, (Company X) found that clients using (Company X’s) courses significantly increased their trainees’ technical and safety knowledge. After reviewing the tests results from...