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# Statistical Process Control

## Instructional DVDs

This comprehensive training program consists of seven DVD’s that train students to use statistical process control as a means of improving a process. The use of several types of control charts is included.

Audience:This program is excellent for every technician in all disciplines.

Number of Courses: 7

### Course 1 – Introduction to Statistical Process Control

Prerequisites: This program is designed so that no prior statistical knowledge is required. It is recommended that persons have been previously introduced to the idea of SPC.

Description: This comprehensive DVD training program introduces SPC as a prevention method used to reduce quality costs. This program also explains how frequency charts and histograms may be used to monitor variability. In addition, probability is explained, and the characteristics of the normal curve and other distribution patterns are described.

### Course 2 – Introduction to Control Charts

Prerequisites: This program is designed for persons who have a basic understanding of statistical process control. It is recommended that the person is familiar with the concepts of a frequency distribution and a normal curve. In addition, the person will need to add and subtract combinations of positive, negative and decimal values, and plot points on a graph.

Description: This comprehensive DVD training program introduces the basic elements of a control chart and demonstrates how to identify and plot common measures of process performance. This program also introduces some basic guidelines for interpreting control charts in order to identify problem areas in a process.

### Course 3 – Control Charts for Variables

Prerequisites: This program is designed for persons who have previously been introduced to control charts. It is recommended that the person is familiar with measures of location and measures of dispersion and know what each of the values represents, and understand the difference between common and special causes.

Description: This comprehensive DVD training program explains the principles involved in completing and interpreting variable control charts. This program includes procedures for collecting sample variable data and for identifying random and non-random patterns in the data.

### Course 4 – Control Charts for Attributes

Prerequisites: This program is designed for persons who are familiar with the basics of statistical process control and control charting. It is recommended that the person be able to recognize the difference between attribute data and variable data, as well as the difference between common and special cause variation.

Description: This comprehensive DVD training program presents procedures for gathering attribute data and completing four different types of attribute control charts; p, np, u and c charts. In addition, this program introduces multiple characteristic charts and presents guidelines for-interpreting attribute control charts.

### Course 5 – Advanced Control Charts

Prerequisites: This program is designed for persons who are already acquainted with both variables and attributes charts. It is recommended that the person be familiar with the procedures for gathering and plotting sample data on a control chart and with the four types of attribute charts and their sampling requirements.

Description: This comprehensive DVD training program presents procedures for calculating the control limits for both variable and attribute charts. In addition, this program introduces custom charts and provides guidelines for developing and interpreting them.

### Course 6 – Machine and Process Capability Studies

Prerequisites: This program is designed for persons who are familiar with the procedures involved in completing a control chart for a process. It is recommended that the person be familiar with how to gather sample data and calculate the grand mean, mean range and control limits for the sample, and be able to read a table of constants.

Description: This comprehensive DVD training program presents procedures for performing machine and process capability studies and for calculating capability indexes. This program also explains how to complete and interpret a machine capability chart.

### Course 7 – Problem Solving Techniques

Prerequisites: This program is designed for persons who are familiar with the basics of statistical process control. It is recommended that the person us familiar with your facility’s procedures for gathering process data so that the person can construct diagrams based on accurate and complete data, and be able to perform simple percentage calculations and plot points on a graph.

Description: This comprehensive DVD training program introduces four problem solving techniques used in statistical process control. This program provides procedures for constructing Pareto diagrams, cause and effect diagrams, and scatter diagrams and explains how to interpret the diagrams in order to target problem areas in a process. In addition, guidelines for conducting a brainstorming session are presented.